Excellent service from Kevin. All costs explained in detail prior to agreeing to service.
Overall great experience great customer service will be back
They were very professional and warm with welcoming to RH GMAC and invited me to the lounge and that water and coffee was available and free. Let me know what was taking place and what they found would need to be done but I could have it done now or later
This dealership has good customer service, I have never had any problems with their repairs.
My sales consultant, John, listened to me 100% and got right down to business. He could tell I didn’t want the experience to last a lengthy time so he was very fast and upfront with what the dealership had available and what was being delivered in the future that met my needs. He and the sales manager (Trenton) were transparent with me about pricing and the current vehicle climate we are in, so negotiations went fairly quickly and we made a deal. However, John went above and beyond by sending me a walk around video and texting me the next ...
Un muy bien servicio y muy amables y atención para el cliente hacen todo lo posible para poder ayudarnos gracias YSSEL JAQUEZ por tu buen servicio y amabilidad hacia nosotros te agradecemos mucho y esperemos pronto volver y tu nos vuelvas atender eres muy amable al atender a tu cliente!!!!!
This was my first time at this location, but I appreciated their customer service so much that I wouldn't mind taking the 35min drive for all my service needs.
I had a very pleasant experience buying my new GMC Sierra, Radomir Padroso (Tito) helped me out with all the questions I had , also helped me out to find the new vehicle for my needs ones I explained to him, I’m really happy with my truck and all the excellent service I received from the rock hill Buick gmc dealership
Always greeted when taking my car and always the same person . And they let you know the update on your vehicle and offer a beverage.
The folks at this dealership go above and beyond and are so pleasant. I drive to Rock Hill from Columbia SC for my service appointments because I know that I will be treated well.
The staff is amazing and so helpful! Kevin, Scott and James the service advisors are always top notch! Couldn't ask for a better experience!
James is the man. Honest, straight forward and promised a time that was REAL. James Stevens didn’t give me the best news but told me what was NEEDED AND WANT WAS RECOMMENDED. We did needed for now…….. recommended will come next. Couldn’t imagine a better consultant for my car. Good dude and should definitely be asked for. This is the type of recommendations you can trust. Took to different place and they wanted double before GMC/James.
Great guys,William Caldwell was the best. Highly recommend him and this dealership
Good guys to work with! Great prices and a smooth process! Came in from out of town and they had everything ready to go when I got there.
I drove 2.5 hours to look at a used Truck not knowing that I was going to have an amazing experience . I was met by Larry who treated me like a person not by my looks (I am covered in Tattoos) Larry was extremely kind ,real , down to earth , not pushy , wanted me to get exactly what i wanted . Next I met Anane and wow just wow . Anane treated me with the utmost respect and made me feel like i was part of his own family . When I left the dealership I felt like I was dreaming because how good my ...
Service was great. Appreciate Erin and all her help. Also very good price did not over charge for service. My car was fixed the next day Thank you
My wife and I had a wonderful experience with Rock Hill Buick GMC. The facility was extremely clean, and the staff were taking all the necessary precautions to make us feel comfortable and safe. They have really streamlined the buying process and made it unbelievably quick and easy. They set up great financing with an incredibility low interest rate that matched our local credit union. Furthermore, we were from out of state with a trade-in and the buying experience couldn't have been any smoother. I'd like to thank Julio, Louis, and Judy for providing great service and saving ...
My husband and I recently purchased a used vehicle here and the entire experience exceeded all of our expectations. The customer service was exceptional. Everything was very quick and easy, even though we were purchasing and trading in from out of state. We worked with Julio as our salesman and he made us feel so comfortable throughout the whole transaction. There was never any pressure to make a decision and every employee we dealt with was very knowledgeable, friendly and respectful. We originally planned to finance the vehicle with a local lender, but Luis helped us secure a very low ...
great experience at the dealership Julio helped me to get the right car, I tried to buy in another dealers and didnt have the same service
Our salesman, Paul, was very professional and helpful. The entire experience was very comfortable. We just came on the lot to “window shop” but after hearing about the rebates we couldn’t pass it up.
Excellent customer service!!!!! I couldn't be any happier with my new car and the service I received while financing it! Wonderful experience from start to finish!
It was the best experience i had at a dealership by far. Comfortable the waiting area, impressed with the refreshments that were offered. But my salesman, William and the floor manager, Kieth were awesome. This is the first GM dealership i have been happy with and i been with GM cars since 2011. Thank you Buick Rock Hill, SC for an awesome stress free experience in buying my Buick Enclave, love my car!
Had a great experience at Rock Hill Buick GMC. Everyone was friendly, professional and very respectful of our time. Felt like we got a great deal on the vehicle too.
Best experience with this dealership. I beleive this team actually cares about each person who walks through the door!
Our visit to this dealer was very pleasant from start to finish. Exceptional customer service throughout the buying experience
Enjoyed working with Paul Swinson, very informative
Best car buying experience EVER. Beautiful dealership, Great sales people. It was exceptional. I will be back for my next car!!! Thank you. Carole Lang
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