I live in Jacksonville, FL and was working in Rock Hill, SC. My check engine light suddenly came on. I located Rock Hill Buick GMC which was close to where I was working. My service advisor (Scott Baker) was AMAZING! He made me feel so comfortable; told me exactly what to expect, including that he would check to see if anything was covered under warrenty. It was such a fabulous experience that I will be returning to this dearlership to cover my regular mainenance since I work in the area every other month. I was EXTREMELY impressed !!!!

Estamos muy contentos de a ver optenido nuestra Buick con ustedes excelente servicio Tito pedroso muy eficiente en su trabajo muchas gracias

Excelente servicio todo muy bien tito pedroso muy eficiente en su trabajo muy amable siempre es bueno contar con Gente buena

Excellent service from Kevin. All costs explained in detail prior to agreeing to service.

Overall great experience great customer service will be back

They were very professional and warm with welcoming to RH GMAC and invited me to the lounge and that water and coffee was available and free. Let me know what was taking place and what they found would need to be done but I could have it done now or later

My sales consultant, John, listened to me 100% and got right down to business. He could tell I didn’t want the experience to last a lengthy time so he was very fast and upfront with what the dealership had available and what was being delivered in the future that met my needs. He and the sales manager (Trenton) were transparent with me about pricing and the current vehicle climate we are in, so negotiations went fairly quickly and we made a deal. However, John went above and beyond by sending me a walk around video and texting me the next day about an even better vehicle that showed up (unexpected) and he immediately thought I would like it better so he reached out to me. It was $5k more, but I loved the upgrade! THANK YOU JOHN! The financial office (CJ, I think?) went very smoothly and super fast, also. I was in and out of the finance office in maybe 20 minutes, which is quick in my experiences. Everything about this dealership met my expectations and blew out the competition. I hope to use them in the future!!

Un muy bien servicio y muy amables y atención para el cliente hacen todo lo posible para poder ayudarnos gracias YSSEL JAQUEZ por tu buen servicio y amabilidad hacia nosotros te agradecemos mucho y esperemos pronto volver y tu nos vuelvas atender eres muy amable al atender a tu cliente!!!!!

This was my first time at this location, but I appreciated their customer service so much that I wouldn't mind taking the 35min drive for all my service needs.

I had a very pleasant experience buying my new GMC Sierra, Radomir Padroso (Tito) helped me out with all the questions I had , also helped me out to find the new vehicle for my needs ones I explained to him, I’m really happy with my truck and all the excellent service I received from the rock hill Buick gmc dealership

The folks at this dealership go above and beyond and are so pleasant. I drive to Rock Hill from Columbia SC for my service appointments because I know that I will be treated well.

The staff is amazing and so helpful! Kevin, Scott and James the service advisors are always top notch! Couldn't ask for a better experience!

James is the man. Honest, straight forward and promised a time that was REAL. James Stevens didn’t give me the best news but told me what was NEEDED AND WANT WAS RECOMMENDED. We did needed for now…….. recommended will come next. Couldn’t imagine a better consultant for my car. Good dude and should definitely be asked for. This is the type of recommendations you can trust. Took to different place and they wanted double before GMC/James.

Great guys,William Caldwell was the best. Highly recommend him and this dealership

Good guys to work with! Great prices and a smooth process! Came in from out of town and they had everything ready to go when I got there.

I drove 2.5 hours to look at a used Truck not knowing that I was going to have an amazing experience . I was met by Larry who treated me like a person not by my looks (I am covered in Tattoos) Larry was extremely kind ,real , down to earth , not pushy , wanted me to get exactly what i wanted . Next I met Anane and wow just wow . Anane treated me with the utmost respect and made me feel like i was part of his own family . When I left the dealership I felt like I was dreaming because how good my experience with Larry and Anane . Not because I bought a Truck but because of these 2 fine gentlemen . My experience was like no other I have ever had at any dealership . As a matter of fact when I am back up in the Rock Hill area in a few months I am taking Anane out to lunch . I still feel bad for keeping Anane and Larry way passed closing even though I know its their job

Service was great. Appreciate Erin and all her help. Also very good price did not over charge for service. My car was fixed the next day Thank you

My wife and I had a wonderful experience with Rock Hill Buick GMC. The facility was extremely clean, and the staff were taking all the necessary precautions to make us feel comfortable and safe. They have really streamlined the buying process and made it unbelievably quick and easy. They set up great financing with an incredibility low interest rate that matched our local credit union. Furthermore, we were from out of state with a trade-in and the buying experience couldn't have been any smoother. I'd like to thank Julio, Louis, and Judy for providing great service and saving us a lot of time!

My husband and I recently purchased a used vehicle here and the entire experience exceeded all of our expectations. The customer service was exceptional. Everything was very quick and easy, even though we were purchasing and trading in from out of state. We worked with Julio as our salesman and he made us feel so comfortable throughout the whole transaction. There was never any pressure to make a decision and every employee we dealt with was very knowledgeable, friendly and respectful. We originally planned to finance the vehicle with a local lender, but Luis helped us secure a very low interest rate and we decided to finance the vehicle through the dealership. This made things so much simpler on our end. We worked with Judy to finalize this and she was wonderful. They also answered all of our questions about the out of state taxes that we were responsible for. They handled everything internally and it was surprisingly easy, given that we are residents of another state. We were also very pleased that all the employees were always wearing masks and the dealership itself was cleaned spotless on both occasions that we were there. It was evident that the dealership was making a big effort to prevent the spread of COVID. Would highly recommend.

great experience at the dealership Julio helped me to get the right car, I tried to buy in another dealers and didnt have the same service

Our salesman, Paul, was very professional and helpful. The entire experience was very comfortable. We just came on the lot to “window shop” but after hearing about the rebates we couldn’t pass it up.

Excellent customer service!!!!! I couldn't be any happier with my new car and the service I received while financing it! Wonderful experience from start to finish!

It was the best experience i had at a dealership by far. Comfortable the waiting area, impressed with the refreshments that were offered. But my salesman, William and the floor manager, Kieth were awesome. This is the first GM dealership i have been happy with and i been with GM cars since 2011. Thank you Buick Rock Hill, SC for an awesome stress free experience in buying my Buick Enclave, love my car!

Had a great experience at Rock Hill Buick GMC. Everyone was friendly, professional and very respectful of our time. Felt like we got a great deal on the vehicle too.

Best experience with this dealership. I beleive this team actually cares about each person who walks through the door!