Tripp was great he kept me informed and even understood some of my aggravation because of warranty not covering full rental. Truck was repaired sooner then expected

Bryant was fantastic! He communicated great throughout the entire process and made the experience seem less!

Great prices at the dealership, fast customer service and awesome sales person! I truly enjoy my Buick!

Thank you. The service manager made us feel confident. He kept us informed about the thermostat replacement and dealt with our warranty company. We’ll have our GMC serviced here again.

Great sales team. William made my buying transition smooth and easy. He was very proficient and knowledgeable of the vehicle I purchased. I highly recommend William and Rock Hill Buick GMC to everyone looking to purchase a vehicle.

We have had our truck serviced here many times and Tripp Cameron had been our service advisor each time and I have to say he has been wonderful to work with !! Super nice, keeps us updated and he seems to genuinely care about the issues we are having with the truck ! He is definitely an asset to your company !

I'm super frustrated with this dealership. 1. I have been waiting on a part for my 2021 Buick Envision for over a month. 2. Everytime I call I get the rep Michelle to where I seem to get nowhere. She always has an excuse as to why.. why my part isn't here why my advisor hasn't called me back. But no solution to the issue. I'm tired of talking to her and the advisor has not called me back to say ww are still waiting on the part or to see if everything was OK. I feel as though the part I'm waiting on is a pretty important part. (MOTOR MOUNTS) I was told it wasn't that bad it still had play in it keep driving. Now I'm impatient because if this car breaks down. I don't have another one UNTIL they finally get the part. I'm not sure I will ever buy another Buick or take my car here again for repair.

Great service team. Ask for Anthony. He is knowledgeable and very thorough in getting your vehicle serviced quickly

After spending close to $9ok for a new GMC Sierra 2500HD Denali, I later scheduled my first maintenance appointment as it was included with the purchase. Not knowing that topping off the DEF was included, I topped it off myself before taking it in. I was told they would top it off on the next visit. Upon returning for my next maintenance service, the Service manager, Shawn Branham, chose NOT to top it off unless I paid for it. This was in addition to denying my use of a service coupon online. In fairness the fine print did exclude diesels. I did leave the truck for them to take care of the GM recall items and it was almost 6 hours of waiting. Completely unacceptable. I planned to use them for the life of the truuck but will not return and will not recommend to anyone. A big price to pay for $20 worth of DEF that was owed to me. I only gave two stars because the Customer interface Rep (Rashid) ensured I had everything I needed during the long wait. He even got me a ride to another appointment and back.

This dealer is scammer. We were told the car was given a FULL inspection and maintenance completely prior to sale to anyone, even if we weren't buying. The day we take it home they inform us the turbo had needed to be replaced. 4-5 weeks down the line on a car that's only been driven around town we get a failed catalytic converter. Maintenance department never reaches out to me despite the manager SWEARING that those things just randomly go bad (yeah right). I take it for inspection elsewhere, turn out it it highly unlikely you could go in and miss a failing catalytic converter when replacing the turbo or that the turbo itself malfunctioning could have caused the fail. I have no idea why you would broadcast all the assurances upon sale, just to pull a scam because it's clear now what they tried to pull. DO NOT GO HERE. You should not have a $3k estimate on a car fresh out of a "full" inspection.

Great customer service and friendly team. William is professional, patient, and knowledgeable about the vehicle. I am satisfied with my purchase!

I came in to take a look at a pre-owned truck. William Caldwell greeted me and made the whole purchasing process enjoyable and easy. I recommend William for your car buying needs.

I purchased a 2013 Mazda 3 from this dealership late one night and their service department was already closed for the day. I was told they were agressively moving their used inventory. They defintely were not telling me something just to get me to drive three hours to them. They in fact worked very hard with me on my price I needed to pay for the Mazda. The vehicle still needed a new set of tires put on and this dealership offered that if I purchased this vehicle now (did the paperwork in person) since I lived out of town, they were willing to deliver this vehicle to my home some 170 miles away at no cost in a couple of days. Great customer service is all I can say!!!

William and Larry were great helping me buy out my lease.

I recently had the pleasure of working with Syed, a salesman from Rock Hill GMC, to purchase a GMC Yukon. From the moment I walked into the dealership, Syed was attentive, knowledgeable, and professional. He took the time to understand my needs and preferences and then guided me through the entire purchasing process. He was patient and answered all of my questions, ensuring that I had a clear understanding of the features and options available in the GMC Yukon. Syed's expertise and passion for his job were evident throughout the entire experience. He went above and beyond to ensure that I was satisfied with my purchase and that I got the best deal possible. He even took the time to follow up with me after the sale to ensure that everything was going smoothly. I highly recommend Syed to anyone who is in the market for a GMC vehicle. His professionalism, knowledge, and dedication to customer satisfaction are truly commendable. Thank you, Syed, for making my GMC Yukon purchase a seamless and enjoyable experience!

It was a long wait from July to January. Syed was with me all the journey.

Nice customer service and friendly atmosphere.

Everything went smoothly I was taken care of like I was celebrity. I would recommend your service to everybody.

great place to come and pick up something very friendly environment, bought a truck and william caldwell made everything super easy and fast, recommend asking for him

When we got my boyfriend’s new truck the sales consultant that helped us was William Caldwell. He was very helpful in informing us of all of the details and information about the truck and the financial aspects of buying the truck. I would recommend going to him if you are looking at buying from Rock Hill Buick and GMC.

Thank you Syed Irfan for a great car buying experience!

My sales person, Ray Fourney was not only extremely knowledgeable about my new vehicle but also very personable and friendly. Ray was also not aggressive with respect for the sale.He basically let me buy the vehicle !

If you have a GMC truck like me and are having tons of issues like I am, consider geting it serviced somewhere else. There are plenty of GM dealers within 20-30 minutes drive of Rock Hill. I have had my truck at this dealership 4 times now for 4 seperate issues. Each time to be told the vehicle is "operating as designed"...... Clearly GM is pushing off the issues they "designed into" their vehicles hoping to pacify you until the warranty runs out. I had a RAM with some similar issues in the past that were all resolved under warranty each time I took it to the dealership. I bought this truck because I liked the way it looked and the color, I regret my 80K mistake! GM clearly does not stand behind their products and this dealership buys into it 100%.

Absolutely the most seamless and professional experience we’ve had with a dealership. Syed was very straightforward, knowledgeable, and pleasant while helping us transition into a new vehicle after very a stressful situation with our previous vehicle. We could not have asked for a better experience meeting all of our needs!

Syed was great! We had such a relaxed experience purchasing our new vehicle. 100% recommend this dealership the cars are thoroughly maintenced before being sent home.